One operating system for the entire dispensary.
PLNTRK POS gives Minnesota cannabis retailers the tools to manage customers, sales, inventory, staff, registers, compliance, audit trails, reporting, menus, and METRC workflows without stitching together a pile of disconnected software.
Front-of-house retail
Move customers from arrival to completed sale with a clear, controlled workflow.
Customer check-in
Scan IDs, capture customer details, validate age and expiration, identify medical or caregiver visits, and place customers into the waiting room.
Waiting room and queue
See who is waiting, who is in progress, who is ready for checkout, and which carts are parked or queued.
Fast product selection
Search products, scan package identifiers, compare variants, view pricing and inventory, and build the cart quickly.
Checkout
Calculate taxes, apply discounts, enforce purchase limits, accept cash or integrated payment workflows, and issue receipts.
Returns and exchanges
Process returns with reasons, restocking decisions, employee attribution, and compliance audit records.
Budtender Copilot
Use AI-assisted product explanations and selling guidance while avoiding unsupported medical claims.
Back-office control
Keep products, inventory, cash drawers, employees, and management decisions connected.
Product and variant management
Manage categories, brands, strains, effects, flavors, images, SKUs, pricing, purchase categories, and visibility.
Inventory receiving
Receive bulk inventory, retail packages, source batches, expiration dates, package identifiers, and METRC package references.
Register management
Open multiple registers, assign employees, record pay-ins and payouts, complete safe drops, and reconcile drawers.
Workforce operations
Manage employee profiles, permissions, time clock, breaks, attendance, certifications, tasks, and performance reporting.
Discounts and loyalty
Create store-wide, category, or product discounts and manage customer loyalty earning and redemption rules.
Menus and websites
Publish compact dispensary menus for print, television displays, and customer-facing online experiences.
Compliance, METRC, and auditability
Give owners and managers a clear record of what happened, who did it, and what changed.
| Capability | What PLNTRK records or controls |
|---|---|
| Purchase controls | Adult-use, medical, and caregiver limits; minimum ages; ID requirements; expired ID rejection; warnings; and inventory safeguards. |
| Audit logging | Logins, failed logins, logouts, permission changes, price changes, inventory adjustments, discounts, returns, register activity, voids, approvals, and workforce changes. |
| Audit reports | Date, employee, category, action, and search filters; before-and-after JSON; actor identification; IP address; device details; pagination; and CSV export. |
| METRC inventory sync | Sync history, request logs, response results, durations, record counts, errors, and downloadable JSON archives. |
| METRC sales receipts | Receipt queue, submission status, retry history, errors, receipt IDs, and links from the related order. |
| Receipt compliance | Store-configured receipt footer and required warning language on printed and emailed receipts. |
See the complete PLNTRK workflow.
A live demo can cover customer check-in, checkout, product management, inventory receiving, register closeout, workforce, audit reports, and METRC command-center tools.